RNIB Helpline

We're here for you with advice and information to help you face the future with confidence.

Get in touch with us on 0303 123 9999, or email [email protected]. You can also ask us a question using our contact form.

Calls to our Helpline cost no more than a standard rate call to 01 or 02 numbers and count towards any inclusive minutes in the same way as 01 and 02 calls. The price of calls varies between different service providers, including between landline and mobile companies. Please note that we record all our calls for training and quality purposes. All calls are treated in confidence.

If you would like to hear helpful information on sight loss when our Helpline is closed, try the RNIB Info Line.


RNIB Info Line – Information that talks

The RNIB Info Line is a recorded information service created for people wanting to know more about sight loss. With our Info Line, you can access spoken information without having to wait in line for an adviser. 

Call 0203 432 1488 at any time of the day to listen to recorded information which includes information on eye conditions and podcasts from our Connect Community.


Sight Loss Advice Service

Our Sight Loss Advice Service can answer queries on a wide range of topics ranging from your eye condition, living with sight loss, benefits, education and much more.

Reading Services

Enjoy Talking Books by digital download and DAISY CD. Borrow books and learning resources for adults and children in braille or giant print, from the largest library of its kind in the UK. 

Online Shop

Our Online Shop has a great range of useful and practical items that help you stay independent and in control of your life.