Specialist support for people diagnosed with sight loss introduced in the Shrewsbury and Telford Hospital NHS Trust

Post date: 
Monday, 21 January 2019

The Royal National Institute of Blind People (RNIB) and The Shrewsbury and Telford Hospital NHS Trust, with support from Sight Loss Shropshire, have launched a new service providing emotional and practical support to people newly diagnosed with sight loss.

A new Eye Clinic Liaison Officer (ECLO) will work alongside health professionals to offer support and advice to blind and partially sighted people on a range of areas. These include independent living, returning to work, benefit entitlements, emotional support, and coping at home.

Emma Chaplin has been recruited to the ECLO role at The Shrewsbury and Telford Hospital NHS Trust.

Rachel Setchell, RNIB ECLO Service Manager for Central England, said: “It can be an overwhelming experience being told you are going to lose your sight. That feeling is compounded if people have to deal with it alone.

“ECLOs provide much needed information, advice and guidance. We are extremely pleased to be working with our partners to bring this support and advice to patients attending Shrewsbury and Telford hospitals.”

Dr Prasad Rao, Clinical Director for Ophthalmology at The Shrewsbury and Telford Hospital NHS Trust, said: “A diagnosis of sight loss can be a traumatic experience. The appointment of an Eye Clinic Liaison Officer will make a huge difference to these patients by providing them with essential support, information and advice when they need it most.

“We are delighted that we are now able to offer this service at both the Princess Royal Hospital and the Royal Shrewsbury Hospital, thanks to our partnership with RNIB and Sight Loss Shropshire.”

To find out more information about ECLOs, please visit RNIB’s website: www.rnib.org.uk/ecloinformation.

Notes to editors

All media enquiries to the RNIB PR team on at [email protected]  or 020 7391 2223. For urgent enquiries out-of-hours, please call 07968 482812.

About RNIB

We are the Royal National Institute of Blind People (RNIB).

Every six minutes, someone in the UK begins to lose their sight. RNIB is taking a stand against exclusion, inequality and isolation to create a world without barriers where people with sight loss can lead full lives. A different world where society values blind and partially sighted people not for the disabilities they’ve overcome, but for the people they are.

RNIB. See differently.

Call the RNIB Helpline on 0303 123 9999 or visit www.rnib.org.uk