About the RNIB Raffle

Key information

Winners will be notified by post, email or telephone within 20 working days of the draw date. A list of winners will also be published on our raffle winners page within 10 working days of the draw date.

Names of winners and results of the raffle will be available on receipt of a request to: Fundraising, RNIB, Grimaldi Building, 154A Pentonville Road, London, N1 9JE.

RNIB is registered with the Gambling Commission to operate this raffle, remote licence number 000-050055-R-3328789-004. These licences are issued under Part 5 of the Gambling Act 2005. The person responsible for this raffle is Christopher Jarrett.

Requests for additional raffle tickets, requests to be removed from future raffle mailings, or any concerns about this raffle should be addressed to: Fundraising, RNIB, Grimaldi Building, 154A Pentonville Road, London, N1 9JE. You can also email us at [email protected] or call us on 0303 123 9999 option 4. The Helpline is open 8am-8pm weekdays and 9am-1pm on Saturdays.

Frequently Asked Questions

Ticket facts

• How much do RNIB Raffle tickets cost?

Raffle tickets cost just £1 each.

• Why am I always sent two books of tickets, even if I ask for less?

Our raffle books are pre-packed in packs of two and this is the most cost-effective way for us to dispatch them. If you wish to buy or sell less than two books, that's fine. Please just send any unsold tickets back together with those you've sold.

• How can I enter the RNIB Raffle?

You can enter the raffle online when the draw is open or you can request tickets by post. For RNIB Raffle rules, read our terms and conditions.

Prizes

• What are the prizes for mainland Britain?

The prizes for mainland Britain in our Raffle are as follows:

First prize: £10,000

Second prize: £1,000

Third prize: £500

Fourth prize: £250

Five prizes of £100

Five prizes of £50

One hundred prizes of £10.

• What are the prizes for Northern Ireland?

First prize: £2,000

Five runner-up prizes: £250.

• Why are the prizes smaller for Northern Ireland?

Northern Ireland raffle is run under a separate licence. As fewer people take part in the Northern Ireland raffle, the prize fund is smaller.

Selling tickets

• Who can I sell raffle tickets to? Can I sell them door to door?

You can buy tickets for yourself or you can sell them to friends, family and people at work, but it is illegal to sell them door to door. All entrants must be 18 years or over.

• Can my son/daughter sell them for you?

We would be delighted, as long as they are over 18 years of age.

• How do you know if people are stealing from you?

We keep a very careful check of who we send tickets to, how much money they have paid us and we ask for all unsold tickets to be returned.

• What should I do with the tickets I can’t sell?

Sell as many as you can and then return the ones you haven't, together with the money and stubs from the ones you have sold.

Returning tickets and payment

• How do I pay you the money?

It's very simple: you will receive an addressed envelope which you can use to return the ticket stubs to us with a cheque or postal order. Please make sure that all of your ticket stubs are filled in correctly.

• Who do I make the cheques or postal orders payable to?

Please make cheques or postal orders payable to "RNIB".

• What details need to be completed on the raffle ticket stubs?

The purchaser's name and full address need to be clearly written. It's useful to add a daytime phone number too, as we always try to contact winners by telephone first.

• Can I just complete the first stub of the book?

Every ticket is entered individually and has an equal chance of winning, so if different people are buying tickets, then we do need the purchaser's details on each ticket stub please. However, if it’s only one person buying all the tickets in the book, then all we need is for that person to complete just the first stub and send the others back with it.

• I’ve lost my reply slip, what do I do?

You can still submit your entry. Please include a covering note, with your ticket stubs and payment, which includes your name and address. If you are making a donation as well as purchasing tickets, please let us know how much is towards the sale of tickets and how much you are donating.

• What address do I send them to?

Please return your tickets to: RNIB Raffle, Bumpers Way, Bumpers Farm, Chippenham, SN14 6NG.

When returning tickets, please remember to:

• make sure all ticket stubs are correctly filled in
• make your cheque or postal order for the total amount payable to "RNIB"
• complete your reply slip and enclose it with your cheque or postal order and ticket stubs in the reply envelope provided.
• I've posted my raffle tickets back for the draw but have forgotten to include the cheque/ticket stubs. What shall I do?

Everything will be sent back to you. Please wait until you receive this and then re-send to us with the missing item included.

• I have been unable to sell my raffle tickets. Shall I send them back?

Yes please. Return the tickets to the address on the back of the book of tickets with a small cover note asking for the tickets to be cancelled.

Buying tickets

• How old do I have to be to purchase and sell raffle tickets?

At least 18 years old.

• Can I buy raffle tickets online?

Yes, you can enter our raffle online when the raffle is open. However, you may only pay for your tickets online by using a debit card and NOT by credit card which, by law, is not permitted. Online purchases for tickets are not permitted in Northern Ireland. For RNIB Raffle rules, please read our terms and conditions.

Winning the raffle

• When will the next raffle be held?

Online entries for the Christmas Raffle 2023 will close at midnight on Friday 22 December 2023 and the draw takes place on Friday 29 December 2023. After the draw, we’ll contact our lucky winners and announce the winning tickets online.

• Why is there a gap of a few days between the closing date and the draw date?

We need this time to collate all the tickets entries. However, you can still enter after the closing date for postal entries by purchasing electronic tickets. Email us at [email protected] or call us on 0303 123 9999 option 4. The Helpline is open 8am-8pm weekdays and 9am-1pm on Saturdays.

• Can I get a list of the winners?

A list of the latest prize draw winners is published within 10 working days of the draw date. It helps reduce our costs if you view the results online. However, if you do require a printed version, please enclose a stamped self-addressed envelope with your entry. The winners listed will then be posted to you shortly after the draw. You can also obtain a list of winners by emailing [email protected] or calling us on 0303 123 9999 option 4. The Helpline is open 8am-8pm weekdays and 9am-1pm on Saturdays.

Other questions

Should you have any other queries please email us at [email protected] or call us on 0303 123 9999 option 4. The Helpline is open 8am-8pm weekdays and 9am-1pm on Saturdays. Or visit our general fundraising FAQs page. If, like many of our raffle supporters, you wish to make an additional donation, simply send it to us when you return your tickets stubs with the money you raised through your ticket sales. Also, you can make a donation online.

Legal notices

Help with gambling

You can find more information and get help regarding gambling by visiting the Gamble Aware website or calling 0808 8020 133 (8am - midnight seven days a week).

Responsible gaming

We are committed to operating the RNIB Lottery and raffles in a socially responsible way.

Read about our Fundraising Promise.

Other information

RNIB Direct Services Lottery Limited (RDSL) is a wholly owned subsidiary of RNIB and is used for providing funds raised by the RNIB Raffle for the individual services of RNIB. RNIB Direct Services Lottery Ltd. (RDSL), registered company no.10907790, registered office: Grimaldi Building, 154A Pentonville Road, London, N1 9JE. RDSL is licensed and regulated in Great Britain by the Gambling Commission under account number 50055. Responsible person: Christopher Jarrett.