Sight Loss Sector Charter

The Sight Loss Sector Charter aims to help organisations understand how we all work together and behave towards each other.


Why do we have a sector charter?

When you join the sight loss sector, as a Trustee, volunteer, or staff member, you are becoming part of something which is bigger than one organisation; you are now part of a community. This charter helps the people who lead and deliver services for people living with, and at risk of, sight loss to understand the ethos our organisations have agreed to adopt when collaborating and communicating with each other.   


We believe that for the sight loss sector to be strong and heard, we are more powerful together: communicating, collaborating and sharing – in a context of trust and respect. 

We understand that where people with sight loss can’t access appropriate information, advice and support when and where they need it, then life chances are negatively impacted. Collectively, we want to ensure that people can access information, advice and support where and when they want and need it. 

We believe that a when organisations have a combination of lived and learned experience within staff, volunteers and Trustees, it makes for a powerful and brave sight loss sector.



In addition to the values individual organisations may have, we have values in common. Sight loss sector organisations have agreed to:

  • Ensure the inclusion of people with lived experience of sight loss in the co-design, co-delivery and co-evaluation of initiatives. 

  • Embrace and welcome diversity, showing commitment to tackle the different challenges faced by people (and their families) with sight loss.

  • Listen to each other and to what people with sight loss are telling us and act accordingly.

  • Recognise the importance of insight and research in improving eye health and understanding the lived experience of sight loss while sharing our knowledge and expertise. 

  • Acknowledge each other and recognise each other's strengths.



Working from a value-driven mindset, Visionary members and partners have agreed it is important that we embody the following characteristics and qualities: 

  • When our organisations work together, we recognise that the important thing is not who delivers but that it is done well for the benefit of people with sight loss. 

  • Commit to collaboration and co-designing with people with sight loss.   

  • Innovate and transform – adapt and change what we do to meet the changing needs of the people with sight loss.

  • Call it out – approach problems and challenges constructively and with respect.

  • Engage as a collective group – remember that as well as individual organisational resilience, we need a strong sight loss sector to effect transformative, positive change, and this is only possible through listening, mutual respect, and recognition of each other’s value.