Sight Loss Advice Service
Start using our Sight Loss Advice Service today:
- Explore the information on this page, ask a question on Sight Advice FAQ or find a sight loss organisation through the Sightline Directory.
- Speak to a Sight Loss Adviser by calling our Helpline on 0303 123 9999, 8am-8pm on weekdays and 9am-1pm on Saturdays.
- Meet with one of our hospital-based Eye Clinic Liaison Officers (ECLOs).
We're here for you
Living with sight loss courses and phone groups
You're not alone. Take part in our courses and phone groups for people experiencing sight loss, which are also open to family and friends.
You'll connect with other people who know what you're going through, while getting handy tips and helpful advice for living with sight loss.
Ask a question or find an organisation
Guiding a blind or partially sighted person
What is the best way to guide someone with sight loss? Well, for starters, always introduce yourself first, and ask the person if they would like help. And if they say yes, let them take your arm (don't grab theirs). Read our guide on things to consider when guiding a person with sight loss.
Advice you can trust
Our Sight Loss Advisers receive specialist training on topics related to living with sight loss, and many have personal experience of sight loss themselves.
Sight Loss Advisers are accredited with the Advice Quality Standard, an independent accreditation for organisations giving advice to the general public.
Our Eye Clinic Liaison Officers (ECLOs) undertake the RNIB Eye Clinic Support Studies Course affiliated to City University London. They benefit from continuing professional development (CPD), which enables them to keep abreast of new developments.
ECLOs work within the RNIB ECLO Services Quality Framework and Practice Guidelines.