Sight Loss Advice Service

Start using our Sight Loss Advice Service today:

  • Explore the information on this page, ask a question on Sight Advice FAQ or find a sight loss organisation through the Sightline Directory.
  • Speak to a Sight Loss Adviser by calling our Helpline on 0303 123 9999, 8am-8pm on weekdays and 9am-1pm on Saturdays.
  • Say: “Alexa, call RNIB Helpline” to an Alexa-enabled device.
  • Meet with one of our hospital-based Eye Clinic Liaison Officers (ECLOs).

Ask Alexa

You can now ask Alexa to call our Helpline without needing to touch your phone, or pairing it to your device. Just say: “Alexa, call RNIB Helpline”. Read more about this new service

Coronavirus update

As lockdown eases, we have services and resources to help rebuild any lost confidence and we’re calling on the public and businesses to maintain the space, be patient, be helpful. Please see our coronavirus updates page for the latest information on the ways we can help.