Feedback Facilitator
About this opportunity
Opportunity ID
Opportunity type
Description
The Vision Friends project has been running successfully for the past five years, providing free, Welsh Government-funded training to health and social care professionals across Wales. The training is designed to help professionals better understand and support people living with sight loss.
This year, we are launching a new strand of the project: Vision Friends: First Responders. The aim is to adapt our existing training to specifically support first responder services to enhance their ability to support individuals with sight loss in emergency and urgent care situations.
We are seeking a committed and empathetic volunteer to help us shape a more inclusive future by gathering valuable feedback from blind and partially sighted individuals, as well as first responders via online forums. This is a fantastic opportunity to make a real impact on how services are developed and delivered across communities in Wales and beyond.
What you will be doing:
Facilitate engaging and accessible online forums with blind and partially sighted people to gather feedback for an RNIB led project;
Run structured feedback sessions with first responders to understand the service experiences and identify areas for improvement;
Ensure participants feel comfortable, heard and respected throughout all discussions;
Capture key insights and report findings clearly and accurately to the health and social care training team;
Support RNIB in creating a positive and inclusive environment for all forum participants.
What you will gain:
Valuable experience in community engagement and facilitation;
The opportunity to influence real change;
Full access to training and ongoing support from the health and social care training team;
A supportive, inclusive volunteering environment.
Please note, this volunteering opportunity takes place on Fridays only and is expected to last until Autumn 2025.
How often will I be needed?
- 2 Hours per Week
Key requirements
- This opportunity requires 2 references
Location
Region
- Wales
Home based
- This role is home based
Additional location information
-
Volunteering will take place remotely over Microsoft Teams or Zoom but there is also the option to attend Vision Friends training sessions and meet the team in person in Cardiff.
Who this opportunity will suit
Minimum age
- You must be at least 16 years old to apply
What skills and experience are needed?
- Experience of Welsh language skills and/or Microsoft Teams or Zoom would be helpful but not essential. Previous experience of facilitation isn't essential as long as you have excellent communication skills including active listening skills and are confident in facilitating groups discussions and handling sensitive topics with empathy and discretion. You will also need to have strong organisational skills, be reliable and and are committed to RNIB’s values of inclusivity and respect