Telephone Group Facilitator - Glaucoma
About this opportunity
Opportunity ID
Opportunity type
Description
We're setting up a new telephone group which will offer blind and partially sighted people living with Glaucoma the opportunity to socialise with one another on a regular basis. We're looking for the right person to facilitate the group. Do you have personal or professional experience of Glaucoma? If you’re also a good listener, able to manage group conversations and make people feel comfortable in a social group environment, we’re keen to hear from you.
This is a telephone-based role that you can do from home. You will need access to a landline and/or mobile phone. We ask you to commit to 1-2 hours per week to facilitate one group session, which will take place at the same day and time each week.
You will be the link between the group participants and the RNIB Talk and Support team and will:
• Listen to the group conversation, ensure it flows and that all conversations are appropriate;
• Make appropriate contributions as and when required to stimulate conversation;
• Create a friendly and welcoming atmosphere thus encouraging all participants to feel comfortable taking part;
• Report any Safeguarding concerns or data breaches to the Talk & Support staff team.
How often will I be needed?
- 2 Hours per Week
Key requirements
- 2 references
Location
Region
- Yorkshire and the Humber, Wales, East of England, West Midlands, North East, North West, Northern Ireland, East Midlands, South West, South East, Greater London, Scotland
Home based
- This role is home based
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Personal experience of living with, or a professional background in Glaucoma
- • Good listening and verbal communication skills
- • Ability to use the telephone confidently for an hour long call
- • Ability to work with a wide range of people from across the UK
- • Demonstrate empathy and understanding of the issues faced by visually impaired people
- • Ability to follow internal policy and procedures
- • Willingness to undertake and remain compliant with mandatory safeguarding training and attend other training and development opportunities when required.