Counselling Feedback Volunteer
About this opportunity
Opportunity ID
Opportunity -12117
Opportunity type
Supporting People (one-to-one)
Description
Can you build a rapport with people over the telephone and put them at ease? As a ‘Counselling Evaluation and Feedback Volunteer’ you will be calling people who have recently completed a course of telephone counselling sessions with RNIB’s Sight Loss Counselling Team. Your role will be to conduct a scripted evaluation with them, helping us to understand the impact and improve the delivery of our services to blind and partially sighted people.
We are looking for a volunteer who can carry out this role between 9 and 5 weekdays. You can choose whether to break the four hours up over a couple of days during the week or to volunteer on one day.
How often will I be needed?
- 4 Hours per Week
Key requirements
- This role requires one reference.
Location
Region
- North West, Scotland, Wales, South West, Yorkshire and the Humber, East of England, East Midlands, North East, Northern Ireland, South East, Greater London, West Midlands
Home based
- This role is home based
Additional location information
-
You will need a laptop or PC and Microsoft Word.
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- Ability to support and respond sensitively Ability to use IT equipment and systems