Royal Mail operate a scheme called Articles for the Blind which allows blind and partially sighted people to send certain items of post free of charge.
If you are blind or partially sighted and have close-up vision with spectacles of N12 or less then you can use the scheme.
Organisations working with blind and partially sighted people mailing items specifically prepared for use by them can also make use of the scheme. This will include national and local societies for blind and partially sighted people and other organisations such as those producing talking newspapers and magazines.
You may only send items that have been specially produced or adapted for blind and partially sighted people using the Articles for the Blind scheme. Items covered by scheme are:
The maximum weight limit of any package is 7kg. The size limits are:
Royal Mail treats items sent by the scheme as first class mail.
To use the scheme, the mail you post must have 'Articles for the Blind' on the front cover, either on a label or in writing. It must also show an external return address.
All mail sent by the scheme is subject to inspection by Royal Mail, so you must leave it open, or it must be easy to open and re-seal. You must notify the Royal Mail of your intention to seal items that you are mailing under the Articles for the Blind Scheme. Please contact Royal Mail Customer Services before you seal and send any items (including heavy or fragile items) on 0345 774 0740.
Royal Mail recommends that you do not send personal, sensitive or confidential correspondence such as health or financial information using the scheme as there is a risk that it could fall out of an unsealed envelope and be disclosed at any point in its journey. Send this type of correspondence as normal: sealed and with paid-for mail.
Items are delivered in the usual way. If you are not around to receive a delivery then your post worker will leave a “While you were out” card.
If you are unable to get to a postbox or Post Office to post your Articles for the Blind items, you can arrange a free collection from home by calling Royal Mail Customer Services on 0345 774 0740.
Royal Mail will levy surcharges if someone uses the scheme when they are not allowed to, or if someone sends an item that is not covered by the scheme.
Usually Royal Mail will try to avoid levying a surcharge against the recipient, however, in some cases this will be unavoidable, particularly where return addresses are not provided on the label. If return addresses are provided, then Royal Mail will return items to the sender (without surcharge but requesting that full postage be paid before re-posting).
No. The scheme is protected by law under Section 31 of the Postal Services Act 2011 and is included as a minimum requirement of any postal service, which means the scheme is safe no matter who might replace Royal Mail. A change to the scheme could only happen if proposed by the Secretary of State and voted for by both Houses of Parliament.
If you have any queries about how the Articles for the Blind scheme operates please contact your local sorting office or the Royal Mail Customers Service Department on 0345 774 0740.