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Be Helpful guide

A sight impaired woman standing in the aisle of a shop wearing sunglasses and a trendy pink hoodie and jeans

Want to know how to offer your help?

Almost 9 out of 10 blind and partially sighted people may need some help to make an unfamiliar journey, so it’s really important that everyone knows how to offer their support.

That’s why we’ve asked some of our friends with sight loss to create the Be Helpful Guide. It includes lots of top tips, giving you confidence to make getting around easier for blind and partially sighted people.

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Getting around shouldn't be difficult

But it often is, because society isn’t designed for people with sight loss. From knowing which bus is coming, to avoiding obstacles on the pavement, everyday life can be difficult to navigate.

That’s where you can come in. By downloading the Be Helpful Guide and reading it, you’ll be ready to offer your support, and make sure someone with sight loss feels safer and more confident about getting around. Just like everyone should be.

“When I have been guided poorly as a deaf-blind woman it usually revolves around speed through a crowded environment without any explanation from my guide. It feels like being dragged through a washing machine on the tumble cycle, shadows loom into view unexpectedly close, my hearing aids are swamped with noises it's so confusing and stressful. I wish guides would ask me first how best to help." – Jane