RNIB Helpline

Call RNIB Helpline on 0303 123 9999

We are here for anyone affected by sight loss. When you call our Helpline, we have a team of helpful experts who will point you to any support or services you need to continue living life to the full.

We’re here to help you

Call us on 0303 123 9999 from 8am - 8pm weekdays and Saturday from 9am - 1pm. 

You can also email: [email protected]

Got a question for us?  You may find it easier to ask us a question using our contact form.

RNIB Info Line – Information that talks

Call 0203 432 1488 to listen to recorded information which includes some of our most popular publications on eye conditions and podcasts from our Connect Community.

Advice and support

Expert advice

Our Sight Loss Advice Service can answer queries on a wide range of topics ranging from benefits to education to so much more.

Eye health

Understand more about your eye condition and how it can be managed with informed help from our Eye Health Information Service.

Support and counselling

We provide emotional support and counselling for anyone who needs it. These sessions are confidential and are offered on a 1-2-1 or group basis.

Further information

Make new friends

Our Talk and Support service gives you the opportunity to make new friends and socialise.

Benefits and concessions

Learn more about what you may be entitled to by contacting our Benefits and Tax service.

Useful products

Our online Shop has a great range of useful and practical items that help you stay independent and in control of your life.

*Calls cost no more than a standard rate call to 01 or 02 numbers and count towards any inclusive minutes in the same way as 01 and 02 calls. The price of calls varies between different service providers, including between landline and mobile companies. 

Please note that we record all our calls for training and quality purposes. All calls are treated in confidence.