Technology Support from RNIB

Find out what support we can offer you, to help you make the most of Technology For Life

RNIB Technology for Life can help with complex technology queries and issues on the phone, over email and through setting up a volunteer request.

Our friendly team can provide information and support you with:

  • using accessibility software such as JAWS and ZoomText
  • suitable apps for your smartphone or tablet
  • specifications of products
  • other assistive technology that could be relevant to you

Furthermore, Technology Support volunteers are providing one-to-one support to people with sight loss in their homes, to help them to use computers, laptops, tablets, smartphones and e-reader and to get online.

This includes help with: 

  • Setting up smartphones
  • Demonstrating the features of a tablet, iPad, smartphone or eReader
  • Setting up Skype or other Digital applications 
  • Setting up email accounts, paying bills, shopping online, and staying safe online
  • Setting up and using social media accounts

We aim to respond to a customer request with a call or visit within 7 days. 

Where a volunteer is unavailable, or has not accepted the request this could take up to 21 days. During this time our team will contact the customer to keep them up to date.

Technology support

To speak to one of our Technology for Life coordinators contact 0303 123 9999; or to make a referral request for Technology Support - please contact our technology mailbox tfl@rnib.org.uk or complete the enquiry form on the following page.

Complete an enquiry form