"We want to be recognized as a bank that listens to its customers. It's important that we make banking as simple and easy as possible for all of our customers. Our accessible cards are another step towards us earning back the trust of the public."
– Ross McEwan, CEO of NatWest
"With approximately 11 million people in the UK living with a disability there is real and pressing need for shopping centres to ensure teams are well-equipped with the skills and knowledge to promote accessibility."
– Chris Jones, Telford Shopping Centre’s Centre Director