LNER Travel Assistance Team
The travel assistance team provides assistance to blind or partially sighted passengers using their rail service. Assistance may include helping to arrange travel; guidance at stations; help boarding or alighting the train; carrying light luggage; arranging help at your destination station and priority seating.
Contact the travel assistance team for a full explanation of services offered and to arrange assistance in advance of travelling.
Services offered
- Travel assistance
Contact details
Opening times
- Monday:
- 8am - 8pm
- Tuesday:
- 8am - 8pm
- Wednesday:
- 8am - 8pm
- Thursday:
- 8am - 8pm
- Friday:
- 8am - 8pm
- Saturday:
- 8am - 8pm
- Sunday:
- 10am - 8pm
This organisation was verified on 25 March 2025
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