Frequently asked questions about volunteering

How much time would I have to give? What skills do I need? How do I apply? Find out the answers to all of these common questions about volunteering with RNIB.

How do I apply?

Take a look through the volunteer opportunities available in your region. When you have found a volunteering opportunity that interests you, simply click apply and then login. If this is your first visit choose 'not a member' to set up your password and get started.

If you would like the application form in a different format (such as standard print, large print, braille or audio) or if you have any questions about a role, contact the Volunteering Team by email [email protected] or calling our Helpline on 0303 123 9999.

How much time would I have to give?

Your volunteering time depends on you and which volunteer role you undertake for us. Some people volunteer every day, others volunteer for just a few hours per week and some decide to volunteer for one-off events and activities.

We try to match your availability as far as we can and any time that you can give, no matter how small, is always very much appreciated.

What support and training will I get?

Volunteers are given support from their manager and colleagues. Our training includes an induction, Understanding Sight Loss pack as well as any role specific training that you may need.

How can I help?

Volunteering roles can involve a wide range of tasks and activities. Such as administration, campaigning, fundraising, and befriending. Take a look our our volunteer videos on our meet our volunteers page.

Have a look through the range of volunteer roles available in your region. We also have special events available throughout the year which usually involve something a little bit different.

What skills do I need?

Some roles may need special or technical skills and knowledge, others may require good personal skills and abilities such as empathy and concern for the welfare of others.

In many cases however, the skills you will need can be developed while volunteering, with help from a supervisor or manager and other volunteers and staff.

I am blind, can I volunteer?

You can certainly volunteer with RNIB Group. We encourage applications from diverse cultures and people with disabilities.

If you would like the volunteer application form in a format such as large print, braille or audio or if you have any questions about a role, contact the Volunteering Team by email [email protected] or telephone on 0303 123 9999.

I am under 18, can I volunteer?

Yes, you can, although a few of our roles do have age restrictions. Information about specific requirements can be found in each volunteering role description or you can contact us for more information by email [email protected] or telephone on 0303 123 9999.

Will I be paid expenses?

You will be entitled to reimbursement of all reasonable expenses so that you are not left out of pocket. We will ask you to produce receipts and travel tickets and complete a simple claim form.

Can I volunteer while claiming benefits?

Yes, volunteering does not affect your benefits and there are no limits to the amount of time you can volunteer as long as you continue to meet the conditions of the benefit you receive.

Get more information from the website about volunteering and benefits.

Who can be my referees?

You will need to provide one or two referees depending on the role that you apply for. They will need to have known you for at least two years and aged 18 or over who can provide character references. They must not be a family member/partner/boyfriend/girlfriend nor live in the same household as you