Reports and Insight
Use the filtered search to find key research reports and insight articles on a variety of topics.
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Voice of the customer report: Finance and cost of living
Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover blind and partially sighted people’s experience of finance services and the impact of the cost of living crisis.
Voice of the customer report 1
Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover the negative impact of lockdown, the persistence of cliché and the potential for technology to change lives. First in a quarterly series.
Voice of the customer report: Physical activity and Emerging from lockdown
Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover lower physical activity levels and concerns around post-pandemic navigation.
Voice of the customer report: Utilities and Technology
Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover VI people’s experiences with Utility providers, and the benefits and barriers to using technology.
Voice of the customer report: Travel and transport
Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover blind and partially sighted people’s experience of travel and getting around.
Voice of the customer report: Eye care pathway part 2
Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover the eye care pathway and trends observed from doing one year of our tracker survey.
Voice of the customer report: Eye care pathway part 1
Key insights cover blind and partially sighted people’s experience of the eye care pathway – from diagnosis through to care and support, as well as their experiences with e-scooters.
Blind and partially sighted people’s experiences of vision rehabilitation
RNIB’s latest Voice of the Customer research report explores blind and partially sighted people’s experiences of accessing vision rehabilitation support in the UK.
Inclusive Journeys: Improving the accessibility of public transport for people with sight loss
Blind and partially sighted people tell us that better accessibility to transport and public places is the most important factor to improve their quality of life. However, many are not able to make the journeys they want to – 1 in 3 rarely or never use public transport. This limits their ability to work and participate in society.
VI Lives – understanding the experiences of people living with vision impairment
We’ve teamed up with two other leading charities to produce a new in-depth report into the experiences of visually impaired people in the UK. The report is called VI Lives and is based on hundreds of conversations with people who live with a vision impairment.