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Reports and Insight

Use the filtered search to find key research reports and insight articles on a variety of topics.

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Someone holding magnifying glass over various reports with blue pie charts and bar charts.

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Voice of the customer report: Eye care pathway part 2

Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover the eye care pathway and trends observed from doing one year of our tracker survey.

Posted Thursday, 25 April 2024 News type: Research Report

Voice of the customer report: Utilities and Technology

Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover VI people’s experiences with Utility providers, and the benefits and barriers to using technology.

Posted Thursday, 25 April 2024 News type: Research Report

Voice of the customer report: Physical activity and Emerging from lockdown

Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover lower physical activity levels and concerns around post-pandemic navigation.

Posted Thursday, 25 April 2024 News type: Research Report

Voice of the customer report 1

Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover the negative impact of lockdown, the persistence of cliché and the potential for technology to change lives. First in a quarterly series.

Posted Thursday, 25 April 2024 News type: Research Report

Voice of the customer report: Travel and transport

Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover blind and partially sighted people’s experience of travel and getting around.

Posted Thursday, 25 April 2024 News type: Research Report

Voice of the customer report: Finance and cost of living

Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover blind and partially sighted people’s experience of finance services and the impact of the cost of living crisis.

Posted Thursday, 25 April 2024 News type: Research Report

Voice of the customer report: Eye care pathway part 1

Key insights cover blind and partially sighted people’s experience of the eye care pathway – from diagnosis through to care and support, as well as their experiences with e-scooters.

Posted Thursday, 25 April 2024 News type: Research Report

RNIB Broadcast Content Project 2023

The aim of this study was to evaluate the current level of audio description (AD) on British television, specifically on Freeview channels. We looked at a 3-day period containing both weekend days and weekdays (from 19th November to 21st November 2023) to gather a larger variety of programmes.

Posted Monday, 22 January 2024 News type: Research Report

Best practice for making TV sports commentaries inclusive and accessible for viewers with vision impairments

In the dynamic world of sports, television commentaries serve as an essential element that brings the thrilling action to life for millions of viewers worldwide. However, while these commentaries offer valuable insights and emotions for sighted audiences, they often present significant barriers for viewers with visual impairments.

Posted Monday, 2 October 2023 News type: Research Report

Accessibility of Football Broadcasts on TV Research Report

This report explores blind and partially sighted people’s experiences of watching football broadcasts on TV. It investigates people’s preferences for which commentary or audio description style is enjoyable, accessible and enables the match to be followed accurately.

Posted Monday, 2 October 2023 News type: Research Report