Reports and Insight
Use the filtered search to find key research reports and insight articles on a variety of topics.
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Voice of the customer report: Finance and cost of living
Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover blind and partially sighted people’s experience of finance services and the impact of the cost of living crisis.
Voice of the customer report: Travel and transport
Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover blind and partially sighted people’s experience of travel and getting around.
Voice of the customer report: Eye care pathway part 2
Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover the eye care pathway and trends observed from doing one year of our tracker survey.
Voice of the customer report: Eye care pathway part 1
Key insights cover blind and partially sighted people’s experience of the eye care pathway – from diagnosis through to care and support, as well as their experiences with e-scooters.
Blind and partially sighted people’s experiences of vision rehabilitation
RNIB’s latest Voice of the Customer research report explores blind and partially sighted people’s experiences of accessing vision rehabilitation support in the UK.
Eye Clinic Liaison Officer (ECLO) service UK Evaluation Report
Eye Clinic Liaison Officers (ECLOs) are situated in eye clinics to provide emotional and practical support at the point of need for all patients living with an eye condition and their family, friends and carers. ECLOs are knowledgeable about eye conditions and local and national support services. They offer dedicated individual care and act as an important bridge between health care and social services. ECLOs are a crucial part of RNIB’s Sight Loss Advice Service.
Eye care support pathway insight report
This report summarises findings from both RNIB research and external data sources. It provides a comprehensive representation of the ‘pain points’ people experience when trying to access services along the eye care journey.
People’s experiences of accessing Eye Care services
This report summarises the findings from speaking to approximately 400 people between September and December 2022 about their experiences accessing eye care services.
Demonstrating the impact and value of vision rehabilitation
Report published by RNIB which looks at the impact and value of vision rehabilitation for those affected by sight loss in the UK.
Early reach research
Our early reach research helps ensure that there is emotional and practical support available at the point of diagnosis for anyone losing their sight.
