This November, I’m delighted that RNIB Cymru is supporting the NHS Wales ‘It Makes Sense’ campaign as part of Sensory Loss Awareness Month in Wales.
We know that many people with sensory loss are worried about attending appointments at hospital clinics. This is understandable, but it’s important to be aware that NHS staff are working hard to ensure that all patients are safe and receive the support they need.
The ‘It Makes Sense’ campaign aims to improve the experiences of patients with sensory loss of all kinds and raises awareness among staff of the additional needs that some patients may have.
The campaign has been a huge success over the years. We’ve heard from many patients who have had excellent experiences when they have attended the clinic for their appointment, including being guided by staff, and also receiving clear information about changes which have been introduced to make the clinic COVID-safe.
If you have an appointment, be assured that you can attend with confidence. If you have any concerns about your eye clinic appointment or additional needs ask to speak to the Eye Clinic Liaison Officer (ECLO) at the clinic. You can also get in touch with them via RNIB’s Helpline on 0303 123 9999, or email [email protected]. Most importantly of all, stay safe and well.