RNIB Shop Privacy Policy

Information on using RNIB Shop

RNIB Privacy Policy can be found here.

Further information about how your data is used while purchasing from the RNIB Shop can be found below. 

For information and advice on staying safe while shopping online, please visit our Sight Loss Advice Service.

Collecting personal information

We do not collect any personal information about you on our website unless you choose to provide it to us voluntarily. If you register and confirm an order with us, we hold certain information to be able to process your order. Personal information will include your name, delivery address, credit/debit card number and expiration date, billing address, e-mail address, telephone number, etc. We also hold details of your transactions with us to ensure that we can answer any query you have with us.

Sometimes we will supply your name, address and contact details to a partner company to deliver the product you have ordered. Your information will not be used for any other purpose than confirming and delivering your order. We may contact you to confirm your satisfaction with our service.

Any information we collect is stored and processed in the UK. Your personal information is not sold to or shared with third parties or used in any other way (other than described in this policy or as required by law) unless you agree. 

Where indicated – usually by a tick box asking for your permission – we use your personal information to create a profile of your interests and preferences. This information is not sold to or shared with other organisations. 

Version 4 October 2021