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RNIB Products for Life stores

Our Products for Life Store consultations are a great way of finding out about the products we offer, and give you the chance to try and view before you buy.

With our Products for Life Store consultations you can view and try products from our catalogue before you buy them. We can provide guidance and instructions and set up items so they're ready to use when you get home.

Chat to our Product Coordinators by phone, video call or visit one of our three stores; Belfast, Edinburgh, London.

Book your appointment

Please book your appointment so that we can schedule time to help with your queries.

Our online booking system is available for you to book a 30 minute phone session with one of our Product Coordinators – Derek, John or Louise. We're able to offer you face-to-face session in store and if you don't live nearby or can't make it into the Stores, we can have run a video session if you have access to Microsoft Teams, or a speak on the phone.


Our London store is a five to 10-minute walk from three nearby train stations: King’s Cross, Euston and St Pancras International.

Please note, as of the 1st of February 2024 the Products for Life Store in London will no longer be accepting cash.

Address: Grimaldi Building, 154a Pentonville Road, London, N1 9JE

Opening hours: Monday to Friday, 9.30am – 4pm

Phone: 0303 123 9999

Email: [email protected]


As from 14 November we will be in our new building. Our Edinburgh Products for Life store is temporarily located at Moulsdale House, 24D Milton Road East, EH15 2NJ, and can be visited by appointment only.

Email: [email protected]


Address: Victoria House, 15-17 Gloucester Street, Belfast, County Antrim, BT1 4LS

Opening hours: Tuesday and Thursday, 9.30am – 4pm

Phone: 0303 123 9999

Email: [email protected]

RNIB Helpline

For dedicated advice and support, you can also call RNIB’s Helpline on 0303 123 9999 or email [email protected]. The Helpline is open 8am to 8pm on weekdays and 9am to 1pm on Saturdays.

If you have any questions on how to book, please call the Helpline on 0303 123 9999 or download and read our FAQs. When you arrive for your appointment please report to reception before entering the store.

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